We at MaxiCleaning want you to be happy – in fact – absolutely delighted with every item that will be cleaned for you. Therefore, we provide a solid guarantee for all our services. What does it mean? This means that if you are not satisfied with our work, we will re-clean the item. Or if you prefer, we can return the money. It’s up to you to decide.
If you have any complaints about our services, please feel free to contact us. By phone or e-mail – we will solve any problem that can occur.
Phone: 060 0555 381
Complaints can be made by phone, mail or postal mail. Contact details are on the Contact page on the website www.hemijskociscenje.com.
In case that the seller and buyer can not agree otherwise, the product is sent for evaluation in Textilinspekt, Jovana Rajica 5b. This institution will assess responsibility for any damage.
In case that a customer complaint on the service is justified and that the seller and buyer can not agree otherwise, MaxiCleaning will return the entire sum charged for services related to the product to the customer. Refunds are done solely via VISA, EC / MC, and Maestro payment methods.